Recent Commercial Posts

Commercial Facility Preparedness

5/6/2019 (Permalink)

We help Commercial Property owners create mobile profiles of their emergency information for their buildings for easy access in the event of an emergency. This process can help reduce damage and get us on the scene faster for the disaster.

This free scope of your buildling includes us coming to your facility and taking about 30 minutes to walk through your facility and helping to locate and document with pictures and location notes where all your emergency shut offs are located.  We take the information that you provide us in regards to emergency key contacts name, phone numbers and/or emails that you provide. Along with emergency responder information, so that you know local police station or firefighter information. 

We then compile everything you have provided with a secure log in. You can then access the information from any mobile device or a computer.  We can add any additional information that you see that you would like to add.

Another plus side to this type of emergency readiness profile --is that it can also assist in letting us know where to park in case of an emergency and where to put a dumpster if an emergency happens.

Call us today to set up an Emergency Ready Profile! 

Commercial Water Damage

4/25/2019 (Permalink)

Most businesses think it will never happen to them, until it does. 

Water damage does not discriminate just because you are a business. Water damage occurs in big businesses every day. The best way to stay prepared when it comes to water damage is to keep an Emergency Ready Profile on hand. We call these ERP's. An ERP gets all of your information in one place. It has information that you will not think you need until an emergency occurs in your business. 

There are water shut off and electric shut-off tags available through SERVPRO. 

Contact your local SERVPRO today about getting your Emergency Ready Profile. We can keep your business safe and prepared if a disaster occurs. Call us at 606-886-3826.

HVAC Cleaning for Your Commercial Property

4/25/2019 (Permalink)

Did you know that SERVPRO does HVAC cleaning for your commercial business?

We have a trained team of technicians who can help you with your HVAC needs. 

Have you ever walked into a business before, especially restaurants, and noticed a musky or unpleasant odor? We know we have, and that is most likely because they have not had their duct unit cleaned in years. 

Most people back away from having their ducts cleaned because they think it's an unnecessary expense. 

That is not true. 

Having your HVAC unit cleaned can keep dust, allergens, and more importantly odors from the hair you breathe in. 

We know you want more for your employers and customers. Call today to get a free quote on your HVAC cleaning from SERVPRO. We are here to help!

Commercial Damages Response

4/25/2019 (Permalink)

When you have a business you want to make sure that you have a plan in place if something happens? 

When you call SERVPRO we can help make that plan a reality. We have a team on hand 24/7 for 365 days of the year. 

You can rest assure that your business will be taken care of when you call us. We have trained technicians who can handle any job. 

We have a 1 4 8 policy that means we are on site and ready to help you sooner. We make sure someone gets back with you within an hour, is on sight within 4 hours, and you will receive an update within 8 hours. Trust SERVPRO and their driving force to make your commercial disaster "Like it never even happened."

It's time for KSPMA

11/6/2018 (Permalink)

Here at SERVPRO® of Pike, Floyd, & Knott Counties we value our educational facilities. One of our favorite events of the year is the Kentucky School Plant Management Association (KSPMA). 

This event has over 300 attendees and over 21 breakout sessions, not to mention the hundreds of vendors. We are the only restoration company to attend and we value the time we spend with the best of the best in facilities and education.

This year SERVPRO has partnered with another SERVPRO to bring you games, prizes, and lots of SERVPRO merch. We have spent the last two days teaching all of the superintendents, facilities directors, and other educational staff about what we can help with when it comes to minor and major disasters in the restoration field.

We want our schools to know that if they have a water or fire damages, along with other cleaning needs --we are here to help!

Commercial Kitchen's --where do you fit in?

10/24/2018 (Permalink)

It's true that when you think of SERVPRO, you think of residential jobs or water/fire damage only, but that is not the types of restoration we do. 

SERVPRO® of Pike, Floyd, & Knott Counties does much more. We have a variety of facilities that need floor to ceiling cleaning, carpet cleaning, HVAC system cleaning, and we are there to help with any water or fire damage should it occur. 

Below are a list of facilities that we have tended to in the past: 

Types of Facilities:

  • Food Manufacturing Facilities
  • Food Distribution Centers
  • Fast Food Restuarants
  • Senior Living Facility Kitchens
  • Educational Cafeterias

If you need service --call SERVPRO® of Pike, Floyd, and Knott Counties today. We are here to help make your restoration needs "Like it never even happened."

Commercial Services --SERVPRO is here to help!

10/3/2018 (Permalink)

SERVPRO is often known for it's ability to handle fire and water damages. We deal with those on an almost daily basis. 

Did you know? 

SERVPRO® of Pike, Floyd, & Knott Counties also does commercial cleanings. We know that keeping a business up and running is no easy feat. You are busy dealing with the ins and outs of a business, so we want to help! Let SERVPRO take your mind off of one part of your ever growing to-do list. 

Let SERVPRO do the "yucky" stuff that no one on your staff wants to deal with. We do office cleaning, post-construction cleaning, sanitary cleanings, mold cleanings --and of course, water and fire damage cleanup. 

SERVPRO is a professional restoration company who is here to help.

Restaurant Owners: How can SERVPRO help you?

10/3/2018 (Permalink)

SERVPRO is here to help your commercial property!

Restaurant kitchens are a hectic place, and sometimes accidents can happen that lead to water or other major damages. You may not be aware of the options available if one should happen to your business.

This damage can happen in a variety of ways, but perhaps one of the most common is a leak from a kitchen sink. Commercial kitchens are big and when there is a water hazard it can cause danger to employees and even customers. 

It is important to contact a plumber to deal with whatever is broken that has caused the water damage. After the damage has been identified, contact your local SERVPRO® of Pike, Floyd, & Knott Counties to help with the cleanup. We are a professional restoration company that is certified to clean commercial sized messes.

SERVPRO is able to handle your Large Loss Concerns

6/26/2018 (Permalink)

One of the biggest challenges a business faces when dealing with a water, fire, or even mold damage is how quickly can they get back to business. We know you're thinking about your inventory, your service to your customers, and the stress of your employees who count on these jobs. 

At SERVPRO® of Pike, Floyd, & Knott Counties it is our primary focus to minimize or eliminate business interruption issues so that our clients are able to continue their normal business functions for their clients and staff. 

Beside cleaning or drying services, SERVPRO® of Pike, Floyd, & Knott Counties is able to assist with furniture and equipment relocation, computer and machinery restoration, document restoration and long term storage if needed.  Call us today at 606-886-3826.

Esporta: Commercial Division

5/4/2018 (Permalink)

Did you know SERVPRO has a soft contents cleaning division that reaches commercial outlets? 

WE DO. The Esporta machine takes items damaged by Category 1,2 or 3 water damage, heavy smoke or soot, mold, and even bio waste contaminated goods. We recently did a hotel that had heavy smoke and soot damage in their bed linens and curtains. 

Our team of high trained professional technicians cleaned these items in our Esporta and made it "Like it never even happened." They work on each item individually to the customer's satisfaction. These curtains were returned to the owner, and they were happy with the quick and efficient service. 

If you hotel or commercial building has soft contents to be cleaned, call SERVPRO® of Pike, Floyd, & Knott Counties today at (606) 886-3826. 

We Clean that too: Commercial Edition

5/3/2018 (Permalink)

SERVPRO® of Pike, Floyd, & Knott Counties is most known for water and fire cleanup. They are known to clean up some mold when they get the call. But, what you may not know about SERVPRO is they clean-up a variety of things in the commercial industry: 

  • Vandalism 
  • Dead Animal Remains
  • Bat Droppings
  • Rabbits

You may laugh at the list, but these are all items that we have cleaned up for commercial properties over the years. We go in and clean the "yucky" stuff that no one else wants to deal with in their business or home. We know that you may not have time to deal with these types of cleanups --call in the professionals. 

Call SERVPRO® of Pike, Floyd, & Knott Counties today to take care of the cleaning that you don't want to do! 

Commercial Grocery Store Response

5/2/2018 (Permalink)

Did you think we only did residential clean-up? 

Actually, we have a large loss division that focuses on commercial cleaning, water, fire, and mold clean-up. It's of utmost importance to have all hands on deck when a disaster strikes. It's even more vital when a disaster strikes your business. 

We recently did a hotel fire cleaning, and we have cleaned up grocery stores, office buildings, and more. Trust a company that has experience in cleaning up your business. We are here to help 24/7 -365 when the other guys have closed down for the night. You know SERVPRO has your back.

Call on SERVPRO® of Pike, Floyd, & Knott Counties at (606) 886-3826 to make your commercial cleanup "Like it never even happened."

Commercial Priority Heroes

12/19/2017 (Permalink)

Picture this: You come into the office one cold, bitter, January morning to find that a large water line has burst. You now have 10,000 square feet of your property under 3 inches of water.

First, do not panic. SERVPRO® of Pike, Floyd, & Knott Counties is here to help. No matter the size of your water or fire damage: we will be here to help! We can set up and provide initial services to get you back in business.

One of our Priority Responders will get to you quickly to establish how many crews, what equipment, and what vehicles are required. They will begin coordinating our resources to mobilize our crews and that makes SERVPRO® Pike, Floyd, & Knott Counties. Faster to any size disaster.

Your Priority Responder: What Makes Them Valuable?

12/14/2017 (Permalink)

Belfry, Inez, Hindman, Paintsville, Pikeville, and Prestonsburg: winter is approaching, and SERVPRO is here to help!

A priority responder (PR) is one of the most critical resources for a commercial fire or water loss. Their goal and purpose for such an event include:

  • getting an emergency action plan agreed upon
  • being there in our customers time of need
  • helping with started emergency services

At SERVPRO® of Pike, Floyd, & Knott Counties, we pride ourselves on providing trained and skilled PR who are strong communicators, sensitive to the needs of others, and resourceful. In your facilities time of need, their goal is to think fast, anticipate problems, and deliver need based solutions.

Remember, as winter approaches and pipes begin to freeze, heating fires occur, and roofs collapse under the weight of snow --you are our priority, and we will be here to respond!

Our new Commercial Marketing Rep, Amber Middleton – she’s here to help for commercial restoration needs!

10/6/2017 (Permalink)

If you’re a business owner or commercial property facilitator, we have just the person to help you! Business and Commercial property owners in Pike, Floyd, & Knott Counties, Amber is here to help! Our newest Marketing Rep has spent weeks training and learning just how to help you with your commercial property needs. Amber is here to help with anything from water, fire, or mold damage to HVAC and carpet cleanings. SERVPRO’s commercial division even offers contents claim inventory services. We can provide itemized, area-by-area loss inventory. This keeps costs low and reduces job completion time. We have completed many commercial cleanings and damages in your local area, take advantage of our services today!

Call Amber or our Pike, Floyd, & Knott Counties office at (606) 886-3826!

Commercial Property and Vandalism: SERVPRO® of Pike, Floyd, & Knott Counties can make it “Like it never even happened.”

10/6/2017 (Permalink)

SERVPRO is famous for water, fire, and mold cleanup. We are known for helping keep the dirty work to a minimum. But, did you know we also offer vandalism cleanup for commercial business owners. It doesn’t matter where your business is located there is always the chance that vandals could strike. We want to get your businesses and commercial properties back to prime condition. We offer:

  • General cleaning and graffiti removal
  • Brick, stone, and concrete cleaning
  • Odor removal and deodorization
  • Debris removal

We even offer cleanup services for driveways, walkways, asphalt, metals, wood, glass, plastic, and masonry. 

We hope vandals don’t strike your commercial property, but if they do, call SERVPRO® of Pike, Floyd, & Knott Counties! We’ve got your back, when vandals get your business.

Commercial business owners of Pike, Floyd, & Knott Counties: Need an HVAC cleaning? SERVPRO is Here to Help!

7/3/2017 (Permalink)

Calling all business owners: have you had your ducts cleaned this year?

Sometimes we only think of HVAC cleanings for our own home. We want to keep our family happy and healthy. So, why not extend the same services to our customers. Dirty ducts can circulate mold, odor, and other contaminants throughout the building. All businesses should have their HVAC scoped to see if it needs cleaning from a professional. SERVPRO® of Pike, Floyd, & Knott Counties is Here to Help! The SERVPRO difference can help with many dirty duct problems including: reducing potential mold growth, helping restore energy efficiency, and eliminate odors. Those are only a few differences a clean duct can make, call SERVPRO® of Pike, Floyd, & Knott Counties at (606) 886-3826 to see the difference for yourself!

We want the best possible service for our customers and calling SERVPRO to clean your ducts is a great place to start!

Minimizing Business Interruption with SERVPRO

5/5/2017 (Permalink)

One of the biggest challenges a business faces when dealing with an unfortunate structural damage issue is business interruption.  How does the office continuing operating?  What happens to inventory on-hand and supply orders?  Is the business able to continue servicing customers?  These concerns are stressful not only for owners and executives, but also the employees counting on their jobs.  At SERVPRO® of Pike, Floyd, & Knott Counties it is our primary focus to minimize or eliminate business interruption issues so that our clients are able to continue their normal business functions for their clients and staff.  Beside cleaning or drying services, SERVPRO® of Pike, Floyd, & Knott Counties is able to assist with furniture and equipment relocation, computer and machinery restoration, document restoration and long term storage if needed.  When damage affects your business, trust your local SERVPRO® of Pike, Floyd, & Knott Counties to keep your operations running and to make your loss “Like it never even happened.”

No Building is “Too Big” for SERVPRO® of Pike, Floyd, & Knott Counties

5/5/2017 (Permalink)

Don’t let the orange house logo fool you – the professionals at SERVPRO® of Pike, Floyd, & Knott Counties have the experience and capability to handle projects of all sizes including commercial buildings.  From factories and warehouse, to school buildings and hospitals, our team has the equipment, knowledge and understanding to handle any size commercial project.  Our commercial clients trust us because we understand their business operation needs.  Our training gives us the knowledge to handle any situation from water damage to smoke damage to content restoration and relocation. SERVPRO® of Pike, Floyd, & Knott Counties is able to assess the situation, quickly develop a plan of action, and work with all key parties in executing and communicating during each phase of the project.  Available to work 24 hours a day, 7 days of week – we provide a valuable resource to facilities of all sizes during a time of need.  Call us today at 606-886-3826 for any of your commercial needs or to schedule a meeting to discuss. 

SERVPRO Attends Kentucky Housing Authority Annual Maintenance Conference

5/4/2017 (Permalink)

Marketing Manager Ashley Kovaleski and Marketing Rep April Goodin are pictured with 3 gentlemen from the Somerset Housing Authority

This year, members of our sales team from London, Richmond, and Prestonsburg were pleased to be able to attend the Kentucky Housing Authority’s Annual Maintenance Conference which was held April 10th through April 13th in Bowling Green, KY. Topics this year included HVAC and EPA Certification, Repair and Troubleshoot Gas and Electric Water Heaters, Carbon Monoxide and Fire Safety, Gas and Electric Furnace Repair and Troubleshooting, and Lead Paint Renovation Certification to name a few.  The Kentucky Housing Association (KHA) has been serving Kentucky since 1937 and we are proud to support them as an active restoration vendor.  KHA provides multiple yearly opportunities for its members to gain industry training and knowledge in the field of housing. 


While in attendance, our SERVPRO marketing team had the opportunity to talk with many of Kentucky’s housing maintenance professionals including members of the Richmond Housing Authority, Somerset Housing Authority, and Martin Housing Authority.  Topics discussed included biohazard clean-up, meth lab decontamination, fire remediation, dehumidification and water extraction, and mold mitigation and remediation.


When it comes to providing restoration services to housing complexes, SERVPRO® of Pike, Floyd, & Knott Counties is ready for any size disaster!

National Preparedness Month Focuses Home and Business Owners on Advance Planning for Disaster Recovery

9/12/2016 (Permalink)

Check out our Ready App at ready.servpro.com or call our office at 606-886-3826 to have a representative come to your property to set one up.

SERVPRO offers property owners no-cost tools for preparing a disaster readiness plan

Prestonburg, KY (Grassroots Newswire) <Date>—Each September, the Federal Emergency Management Agency (FEMA) sponsors an awareness eventNational Preparedness Month (http://www.ready.gov/September)to encourage both home and business owners to review and update their emergency preparedness and business and life continuity plans. Julie Roberts, owner of SERVPRO® of Pike, Floyd, & Knott Counties, encourages Prestonsburg and Pikeville property owners to take advantage of the information available from FEMA, because advance planning is critical in dealing with and recovering from the unexpected.

“Most home and business owners have taken basic precautions to protect life and property in the event of an emergency like flooding, fire, wind damage, or even malicious attacks,” said Roberts. “In many cases, building codes require clearly marked emergency exits, fire extinguishers, fire and flood drills, and similar preparations. But the missing link for many property owners is a comprehensive emergency plan that provides first responders with the information they need to deal with the emergency quickly and effectively, like the location of shut-off valves, fire suppression system controls, and emergency contact numbers.”

SERVPRO offers tools for both commercial and residential property owners to help address this problem. Business and home owners alike can download the free SERVPRO READY app, and store time-critical contact and property information electronically, in advance, where it can be accessed with a mobile device in seconds if disaster strikes. In addition, when a business designates their local SERVPRO Franchise Professional as their disaster mitigation and restoration provider, SERVPRO professionals will conduct a no-cost assessment of the facility and assist the owner in completing a comprehensive Emergency READY Profile® (ERP). The ERP includes information about emergency contact numbers, priority and high/risk areas, shut-off valve locations and more that can then be stored in the READY app.

“The most effective response to any emergency is a fast response,” says Roberts, “and that means having critical information available and ready to access at a moment’s notice. FEMA statistics* show that as many as 40 percent of businesses never reopen after a major flood disaster. Minimizing downtime and repairs with a quick, effective response effort can help prevent this type of outcome for businesses and can also help families put their homes and lives back on track in less time and with less stress. Creating a READY profile in advance with SERVPRO’s no-cost tools is well worth the time.”

SERVPRO® of Pike, Floyd, & Knott Counties specializes in disaster restoration, cleanup and repair services, helping to remediate damage, making it “Like it never even happened,” for both commercial and residential customers. For more information on SERVPRO® of Pike, Floyd, & Knott Counties, please call our office at 606-886-3826 or check out our website at www.SERVPROpikeky.com.  For more information on the SERVPRO® and the SERVPRO® Emergency READY Program, please visit www.ready.SERVPRO.com.

*www.fema.gov/protecting-your-businesses

About SERVPRO®

Founded in 1967, the SERVPRO® Franchise System is a leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO’s professional services network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO® System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

Franchise Named CAPA Mentor

12/3/2015 (Permalink)

SERVPRO of Pike, Floyd, & Knott Counties is honored to announce that we have been named one of 35 franchises recognized as a Commercial Accounts Program Mentor.  As the SERVPRO brand grows, our reputation has changed from a residential fire and water restoration company to a restoration company that is “Ready for Whatever Happens”. 

Because of this success, both locally and nationally, the need for standardized systems to help develop and deliver consistency in the commercial marketplace for disaster recovery services exists.  It has been inspiring to be able to help develop these systems, the training, and help utilize innovative software, sales principles, and structured business practices needed to help establish a Commercial Accounts Program nationally.  It is even more rewarding to be able to help assist franchises through this mentorship program who are newer to commercial disaster recovery, and may need help. 

We have committed to help any SERVPRO franchise who selects us as a Commercial Accounts Program Mentor with any assistance needed on a commercial loss, regardless of size.  From managing and producing these losses to scoping, sales, estimation, or resource management, our local team is “Ready for Whatever happens”.  Our team believes in the unilateral vision from our corporate office that these losses need to be structured and systematic, and consistent from coast to coast. 

We are committed to using our knowledge, gained right here in Central and Eastern Kentucky, to help those who have clients in need.  We want to take the time to thank each of our clients, both residential and commercial alike, for all of the support given to us over the years.  Without you, our passion of serving those int heir time of need could not happen, and we are eternally grateful.