Recent Posts

Three Types of Water Damage

5/11/2018 (Permalink)

Residents of Pikeville, Prestonsburg, Martin, and Hindman: water damage happens when we least expect it. Almost everyone has had some type of water damage from the smallest faucet leak to a bathtub overflowing to a washer hose mix-up. What you may not know; however, is there are three different categories of water damage.  

Here are the differences in the categories of water: 

Category 1: This water comes from a sanitary source and poses no real threat (examples: tub or sink overflow.)

Category 2: Refers to water that can contain chemical and biological contaminants that can cause sickness when consumed. Also, known as grey water (examples: toilet bowl water and sump pump failure.)

Category 3: This water has harmful agents such as bacteria and fungi. This type of water can cause extreme sickness and discomfort. Also, known as black water (examples: river, sewage, rising waters from floods, or standing water.) 

SERVPRO is an IICRC Certified Firm, so we can determine what category of water is it, and how to best cleanup your water damage. Call SERVPRO® of Pike, Floyd, & Knott Counties to clean up your water damage and make it "Like it never even happened." 

Mold Damage Cleanup: What NOT to do

5/11/2018 (Permalink)

Mold damage can happen at any time, but especially during these summer months. The weather is warming up and mold spores are coming out of hiding. Many people want to automatically turn to bleach to try and clean up the mold by themselves. It's always best to call a professional, so you don't spread the mold spores. 

Here are a few reasons that bleach is not a good option for your next mold damage cleanup: 

  1. Bleach is toxic. 
  2. Bleach loses effectiveness overtime. 
  3. Bleach does not kill mold on porous surfaces and can actually contribute to mold growth.  

It's always best to let the professionals do the dirty work --call your local SERVPRO® of Pike, Floyd, & Knott Counties because we are here to help!

Swimming Safety with SERVPRO!

5/10/2018 (Permalink)

It's the best time of the year, because it's swimming season. The temperature outside has finally hit high enough for diving on into the water. The pool is a great place for families to relax and enjoy the summer, but it's always good to have helpful tips to keep safety a priority. 

SERVPRO® of Pike, Floyd, & Knott Counties is here to help with tips on how to keep your family and friends safe while out at the pool or beach this summer:

  • Always watch over young children and the elderly while out at the pool, but especially on the beach. 
  • Make sure to apply plenty of sunscreen, even on those cloudy days. 
  • Keep life jackets available for those who don't have swimming experience. 

Happy swimming! 

Does Insurance Cover That?

5/9/2018 (Permalink)

As summer season approaches it's always a good idea to review your insurance. Insurance is great --it keeps you calm during your storm. But, your insurance may not cover as much as you think. 

Your agents want to help you, try to keep in contact with them on what to do when disaster strikes. It's never a bad idea to review your contract and discuss the ins and out of what is covered. Another good idea, is to check your deductible. How much will you need to pay out of pocket before it reaches the level that your insurance can help you? Also, is there separate coverage and  deductibles for hurricanes, floods, etc. 

It's always good to stay prepared, and we hope that disaster doesn't strike but SERVPRO is here to help 24/7 -365!

Esporta: Commercial Division

5/4/2018 (Permalink)

Did you know SERVPRO has a soft contents cleaning division that reaches commercial outlets? 

WE DO. The Esporta machine takes items damaged by Category 1,2 or 3 water damage, heavy smoke or soot, mold, and even bio waste contaminated goods. We recently did a hotel that had heavy smoke and soot damage in their bed linens and curtains. 

Our team of high trained professional technicians cleaned these items in our Esporta and made it "Like it never even happened." They work on each item individually to the customer's satisfaction. These curtains were returned to the owner, and they were happy with the quick and efficient service. 

If you hotel or commercial building has soft contents to be cleaned, call SERVPRO® of Pike, Floyd, & Knott Counties today at (606) 886-3826. 

Remember the Pets during Storm

5/4/2018 (Permalink)

During a storm event, it's always smart to have a plan for your family --sometimes, it's hard to remember to have a plan for your pets too. recommends a variety of ways to keep your pets safe during storm events. 

Here are a few: 

  • Create a buddy system in case you’re not home. Ask a trusted neighbor to check on your pets.
  • Identify shelters. 
  • Find a local veterinarian or animal hospital where you may need to take an injured pet.
  • Have your pet microchipped with up to date information.
  • Call your local emergency management office, animal shelter or animal control office to get advice and information.

We want everyone to stay safe during storm events. So, next time a storm event is coming around the corner remember to keep the little paws, claws, and other pets safe!

Storms, storms, and more storms...

5/4/2018 (Permalink)

Storm season is upon us, and we are all too familiar with it. Last year, we did four separate storm events across the United States. 

We were in Kansas City, Texas, Georgia, and most recently Louisville: all to take care of those communities who had been impacted by the storms.

Our large loss division allows us to leave home and help other communities in need. We have storm trailers specifically to make sure we have the equipment necessary to help those who are far away and without help. 

We go into communities who have SERVPRO's who are too overworked to handle all of the damage themselves. We bring extra sets of hands, equipment, and heart to help these people. 

As the saying goes, we're "Here to Help!"

Is it dirt or is it mold?

5/3/2018 (Permalink)

When you are a homeowner, we understand that the presence of mold can be scary. Mold can be unhealthy and hard to get rid of --if not treated properly and efficiently. 

Here are some ways to detect if it's mold or dirt: 

  • Mold grows in areas of high humidity. 
  • Mold needs something to grow on in order to survive.
  • Mold has an appearance that looks more velvet up close. 
  • Check to see if it has an odor. After a room has been closed up --come back to see if it has a smell.

Call our friends at Truth Consulting in Lexington to find out more on how to tell if your mold is in fact mold or dirt. If you do have mold --call your local SERVPRO® of Pike, Floyd, & Knott Counties for your mold cleanup. 

We Clean that too: Commercial Edition

5/3/2018 (Permalink)

SERVPRO® of Pike, Floyd, & Knott Counties is most known for water and fire cleanup. They are known to clean up some mold when they get the call. But, what you may not know about SERVPRO is they clean-up a variety of things in the commercial industry: 

  • Vandalism 
  • Dead Animal Remains
  • Bat Droppings
  • Rabbits

You may laugh at the list, but these are all items that we have cleaned up for commercial properties over the years. We go in and clean the "yucky" stuff that no one else wants to deal with in their business or home. We know that you may not have time to deal with these types of cleanups --call in the professionals. 

Call SERVPRO® of Pike, Floyd, & Knott Counties today to take care of the cleaning that you don't want to do! 

Commercial Grocery Store Response

5/2/2018 (Permalink)

Did you think we only did residential clean-up? 

Actually, we have a large loss division that focuses on commercial cleaning, water, fire, and mold clean-up. It's of utmost importance to have all hands on deck when a disaster strikes. It's even more vital when a disaster strikes your business. 

We recently did a hotel fire cleaning, and we have cleaned up grocery stores, office buildings, and more. Trust a company that has experience in cleaning up your business. We are here to help 24/7 -365 when the other guys have closed down for the night. You know SERVPRO has your back.

Call on SERVPRO® of Pike, Floyd, & Knott Counties at (606) 886-3826 to make your commercial cleanup "Like it never even happened."