Recent Posts

Water Damage Restoration Training for Crews and Marketing Team

8/14/2018 (Permalink)

Our team recently went to Bowling Green, Kentucky for a three day course on becoming IICRC-accredited Water Damage Restoration Technician (WRT) certified. This course teaches basic education for technicians and other team members in the science and practice of water damage restoration. Our marketing team went to learn more ways to help our customers. Morgan, our Berea office Marketing Representative said: "I go out on the job frequently in my day to day work. I had training prior to this, so I knew all about what we do. This call took it to another level for me. I feel even more prepared to help our customers in their time of need." This course covered extraction, basic containment and basic mold procedures. Our team is back and ready to make your damages "Like it never even happened."

Residents of Pikeville, Prestonsburg, and surrounding areas: Mold Problems?

8/8/2018 (Permalink)

If you see visible mold, do not disturb it. You can spread the mold infestation throughout your home. When mold is disturbed, the mold can release mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO® of Pike, Floyd, & Knott Counties to help.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO® of Pike, Floyd, & Knott Counties specializes in mold cleanup and restoration. Call us today at (606) 886-3826.

Mold, mold, and more mold!

8/8/2018 (Permalink)

Residents of Pikeville, Prestonsburg, and other surrounding areas: it’s that time of year again for fall and winter weather. SERVPRO® of Pike, Floyd, & Knott Counties want you to be prepared. The summer has brought us damp weather conditions. These little summer showers can cause big mold problems once fall rolls around. The wind flow picks up in the fall and with that brings all kinds of mold. SERVPRO wants you to be prepared. The best way is to keep track of water damage in your home, pay close attention to that familiar musty smell, and make sure to look out for the those green, orange, brown, or black spots that pop up.

If mold hits your home this fall, call SERVPRO® of Pike, Floyd, & Knott Counties at (606) 886-3826. We’ll make your mold problem “Like it never even happened.”

Mold Testing Available through SERVPRO® of Pike, Floyd, & Knott Counties

6/26/2018 (Permalink)

Do you think you have mold damage? Everyone dreads when they smell something or see something that looks like it could be mold. The sinking feeling hits – “I could have a mold issue.” While not all mold is bad, some mold can cause health concerns for many people. Any kind of water flooding in your home or business can cause mold to grow --anything from water leaks to varying humidity. Here are a few different ways your can identify mold:

  • You can visibly see the mold
  • Musty odor –indicates mold is present
  • Any type of moisture problems that may have caused mold growth
  • Excessive humidity

If you think you have a mold problem, please call SERVPRO® of Pike, Floyd, & Knott Counties at (606) 886-3826, so we can test it. We are always Here to Help!

SERVPRO is able to handle your Large Loss Concerns

6/26/2018 (Permalink)

One of the biggest challenges a business faces when dealing with a water, fire, or even mold damage is how quickly can they get back to business. We know you're thinking about your inventory, your service to your customers, and the stress of your employees who count on these jobs. 

At SERVPRO® of Pike, Floyd, & Knott Counties it is our primary focus to minimize or eliminate business interruption issues so that our clients are able to continue their normal business functions for their clients and staff. 

Beside cleaning or drying services, SERVPRO® of Pike, Floyd, & Knott Counties is able to assist with furniture and equipment relocation, computer and machinery restoration, document restoration and long term storage if needed.  Call us today at 606-886-3826.

Preventing Attic Mold Damage in Your Home

6/20/2018 (Permalink)

Mold can appear in a variety of places in your home. One of the most frequent places we find mold is attics. Here are some tips and tricks for preventing mold growth in the top of your home: 

  • Leaking Roof - Sometimes a roof leak is bad enough that water leaks into the floors below and becomes immediately apparent.  However often the leak is small enough to cause attic mold, without being apparent in the living spaces of the home. 
  • Dryer Vents and other vents  -  This practice can pump warm, moist air into the attic where it can be trapped and begin the cycle of mold growth.  It is always best to vent these items outside of the home.
  • Missing or Improperly Installed Insulation -  Missing or improper installation of the wrong kind of insulation can cause problems in multiple ways.  Moisture from the lower levels of the home can rise and get trapped in the attic.  

Hotel Fire in Prestonsburg

6/14/2018 (Permalink)

Most people know SERVPRO for residential fire and water damage cleanup. SERVPRO also has the means and resources to clean commercial properties too that have damage from a fire or wate

SERVPRO® of Pike, Floyd, & Knott Counties got a call for a severe fire damage at a hotel in Prestonsburg, Kentucky. 

The walls and ceilings were damaged in the fire creating soot bubbles and other residue that could not be removed with regular cleaning. 

We have special technique called Ice Blasting that removes this kind of damage from commercial properties. 

SERVPRO is equipped to handle any size loss at any time for our customers. Call SERVPRO® of Pike, Floyd, & Knott Counties with your commercial fire damage. We'll make it "Like it never even happened." 

Got Smoke Odor? SERVPRO has your back!

6/14/2018 (Permalink)

Often time the first question SERVPRO gets on a fire or smoke loss is – can you ever get this odor out? Yes!  The highly trained staff at SERVPRO® of Pike, Floyd, & Knott Counties have many tools and techniques that they have perfected to help our customers. 

The first step to any odor elimination process is to remove the source, the smoke odor may linger much longer until after that step is completed. 

We have experience in odor elimination in rental units, vehicles, RVs, businesses, commercial buildings and of course with any fire or smoke damage.  Let the odor elimination experts at SERVPRO® of Pike, Floyd, & Knott Counties help you make that odor and smoke damage "Like it never even happened."

Storm Damage --Be Prepared

6/14/2018 (Permalink)

Cleaning up after a disaster can put you in danger of a lot of different threats, from contaminated water, to animals and insects, to battered wood and sagging ceilings. If you are cleaning up this kind of storm damage, you should be wearing the following:

  • Long pants
  • Long sleeved shirt
  • Sturdy shoes or boots (no tennis shoes or flip flops)
  • Work gloves

It's also a good idea to have these products nearby to have for extra protection:

  • Eye protection
  • Disposable masks
  • Hard hats

In addition, many disasters have unique hazards that require specific precautions. Please consult the Emergency Resource Library for information on a particular disaster. Thank you to our friends at the American Red Cross for this information of safety for our customers.

Three Types of Water Damage

5/11/2018 (Permalink)

Residents of Pikeville, Prestonsburg, Martin, and Hindman: water damage happens when we least expect it. Almost everyone has had some type of water damage from the smallest faucet leak to a bathtub overflowing to a washer hose mix-up. What you may not know; however, is there are three different categories of water damage.  

Here are the differences in the categories of water: 

Category 1: This water comes from a sanitary source and poses no real threat (examples: tub or sink overflow.)

Category 2: Refers to water that can contain chemical and biological contaminants that can cause sickness when consumed. Also, known as grey water (examples: toilet bowl water and sump pump failure.)

Category 3: This water has harmful agents such as bacteria and fungi. This type of water can cause extreme sickness and discomfort. Also, known as black water (examples: river, sewage, rising waters from floods, or standing water.) 

SERVPRO is an IICRC Certified Firm, so we can determine what category of water is it, and how to best cleanup your water damage. Call SERVPRO® of Pike, Floyd, & Knott Counties to clean up your water damage and make it "Like it never even happened."