Recent Posts

What to Do When a Fire Occurs on Thanksgiving Until Help Arrives

11/13/2017 (Permalink)

Fire Damage What to Do When a Fire Occurs on Thanksgiving Until Help Arrives Fire, soot, and smoke damage in the Prestonsburg, Pikeville, Hindman, Martin, or Elkhorn City area: call us today!

SERVPRO® of Pike, Floyd, & Knott Counties wants to keep you and your family safe for the holiday season. We know that during one of the busiest cooking days of the year it’s easy to get distracted. If a fire does occur in your home, here’s what you can do until help arrives:

  • Limit movement in the home so you don’t spread soot
  • Place cleans towels over high traffic areas and upholstery
  • Place aluminum foil between furniture legs and wet carpet
  • Coat chrome faucets and trim with petroleum jelly or oil

We hope these tips help you and your beloved home items stay safe until help arrives. SERVPRO is a highly trained professional team of restoration specialists who can make your fire, soot, and smoke damage “Like it never even happened.”

Celebrating the Bluegrass State: We love Kentucky, y’all!

10/17/2017 (Permalink)

Community Celebrating the Bluegrass State: We love Kentucky, y’all!  A photo of all the aspects of Kentucky that are deeply rooted in the Bluegrass!

According to the National Calendars List of National Celebration days, Thursday October 19th is Kentucky Day! SERVPRO® of Pike, Floyd, & Knott Counties has been serving their Kentucky community since 2010. Between cheering on the Wildcats, experiencing the bourbon trails to Keeneland, and sipping on Ale-8: we love Kentucky, y’all.

We love this great bluegrass state; although, we also realize the infamous Kentucky weather patterns can cause major concern for homeowners. With the winter season settling in for our fellow Kentuckians, we want to remind the residents of Pikeville, Hindman, Prestonsburg, and Inez that we are here to help with fire, water, mold, and storm clean-up. Call us today at (606) 886-3826. Let SERVPRO® of Pike, Floyd, & Knott Counties make that Kentucky weather mess “Like it never even happened.”

Our new Commercial Marketing Rep, Amber Middleton – she’s here to help for commercial restoration needs!

10/6/2017 (Permalink)

If you’re a business owner or commercial property facilitator, we have just the person to help you! Business and Commercial property owners in Pike, Floyd, & Knott Counties, Amber is here to help! Our newest Marketing Rep has spent weeks training and learning just how to help you with your commercial property needs. Amber is here to help with anything from water, fire, or mold damage to HVAC and carpet cleanings. SERVPRO’s commercial division even offers contents claim inventory services. We can provide itemized, area-by-area loss inventory. This keeps costs low and reduces job completion time. We have completed many commercial cleanings and damages in your local area, take advantage of our services today!

Call Amber or our Pike, Floyd, & Knott Counties office at (606) 886-3826!

Summer went by in a flash, before you can blink Thanksgiving will be knocking on your door!

10/6/2017 (Permalink)

Fire Damage Summer went by in a flash, before you can blink Thanksgiving will be knocking on your door! We hope you don't have to, but if you do SERVPRO® of Pike, Floyd, & Knott Counties is here to help with you fire, soot, and smoke damage!

Thanksgiving is a time for giving, but also a time to stay safe. With the turkey roasting, children laughing, and family members gathered close: SERVPRO and the American Red Cross are here to keep your family safe! Here are some cooking safety tips for your Thanksgiving holiday:

  • keeps fire alarm batteries up to date
  • keep potholders and containers at least three feet from heat sources
  • avoid loose clothing and long sleeves while cooking

We hope you don’t have to call us, but if you do, remember SERVPRO cleans fire, smoke, and soot damages. We even have special equipment to clean your soft contents that are impacted by fire damages. Residents of Prestonsburg, Pikeville, and Hindman: SERVPRO is here to help with your restoration needs!

Residents of Pike, Floyd, & Knott Counties: Do you know how to stay safe during a power outage?

10/6/2017 (Permalink)

A power outage can be caused by a storm, floods, or even fires. This season our weather patterns have been all over the place in Kentucky. It’s always better to be safe than sorry. Keep your family safe by following these tips from our friends at the American Red Cross:

Staying Safe Indoors

  • Use flash lights in the dark, not candles.
  • Eliminate unnecessary travel, especially by car. Traffic lights will be out and roads will be congested.
  • If you are using a generator be sure you understand the risks of carbon monoxide poisoning and how to use generators safely.

Food Safety

  • Keep refrigerator and freezer doors closed. An unopened refrigerator will keep foods cold for 4 hours. A freezer will keep the temperature for about 48 hours.

Commercial Property and Vandalism: SERVPRO® of Pike, Floyd, & Knott Counties can make it “Like it never even happened.”

10/6/2017 (Permalink)

SERVPRO is famous for water, fire, and mold cleanup. We are known for helping keep the dirty work to a minimum. But, did you know we also offer vandalism cleanup for commercial business owners. It doesn’t matter where your business is located there is always the chance that vandals could strike. We want to get your businesses and commercial properties back to prime condition. We offer:

  • General cleaning and graffiti removal
  • Brick, stone, and concrete cleaning
  • Odor removal and deodorization
  • Debris removal

We even offer cleanup services for driveways, walkways, asphalt, metals, wood, glass, plastic, and masonry. 

We hope vandals don’t strike your commercial property, but if they do, call SERVPRO® of Pike, Floyd, & Knott Counties! We’ve got your back, when vandals get your business.

Residents of Pike, Floyd, & Knott Counties --SERVPRO is attending this year’s Fire School in Pikeville!

9/1/2017 (Permalink)

Fire Damage Residents of Pike, Floyd, & Knott Counties --SERVPRO is attending this year’s Fire School in Pikeville! Pikeville Fire School will take place on Sept. 8,9, & 10th. SERVPRO will be there, and we are always here to help with fire, soot, and smoke damages.

First responders in our community go through different experiences to prepare them to provide their services to citizens. One of them being fire school for firefighters that occurs all over the state. For many years, SERVPRO® of Pike, Floyd, & Knott Counties has partnered with the Pikeville/ Pike fire school, and we are a vendor again this year during the three-day event. This year the event takes place on September 8,9, and 10th. It’s important for SERVPRO to partake in such an event since we clean up fire damages, so we know the risks involved. This event provides the training for firefighters to combat fires and help the community even more. We are so thankful for our first responders, and we look forward to participating in this event again for another year.

We hope a fire doesn’t happen in your home, but if it should call SERVPRO® of Pike, Floyd, & Knott Counties at (606) 886-3826 --to clean and restore fire, soot, or smoke damages.

Storm Watch 2017—Dorothy and Toto report for duty!

8/29/2017 (Permalink)

SERVPRO® of Pike, Floyd, & Knott Counties works 24/7 to make sure the local community is taken care of during a disaster. But, what happens when another community is in need and their local SERVPRO is overrun with so many calls they cannot possible take them all? SERVPRO’s from all over the U.S. step in to help!

 During their recent trip to Birmingham the Pike, Floyd, & Knott Counties SERVPRO team got to be in attendance when a Kansas City flood occurred. The Storm Team, run by Eric Greene, were ready and prepared to take care of Kansas City. They dispatched SERVPRO’s from all over to send their Storm Crews to the flood damaged areas.

Our motto is, and always will be, Here to Help! No matter the distance our Storm Team will travel to make your disaster “Like it never even happened.”

Residents of Pike, Floyd, & Knott Counties: You Wake Up in Water –What do you do next? 

8/29/2017 (Permalink)

A homeowner or business owner’s worst nightmare is waking up or walking into standing water. It’s a sure-fire way to ruin even the best of days. SERVPRO is here to help when water or flood damage occurs. We get there as quickly as we can, but until we arrive here are some steps you can take to make things go smoother:

  • Identify the source and stop the leaking or flooding.
  • Turn off the water source, if the leaking or flooding is coming from a burst pipe or water main.
  • Try to stop anymore leaking or flooding through roof’s or windows.
  • Move wet items to dry places.
  • Document the damage the best way you can and take photographs.

We hope this doesn’t happen to your home or business, but if it does, call us today at (606) 886-3826. We’ll make the disaster “Like it never even happened.”

How do I clean up a flooded basement?

8/29/2017 (Permalink)

One of the most common areas that flood in our homes are our basements. The water seeps in from different places and can ruin many beloved items. Typically, garages are near basements and can run into the same treatment. Water damage requires a professional to make sure you steer clear of possible mold damage. Here are some techniques you can use to make the process easier before we arrive:

  • Use wooden clothespins to hang up clothes, children’s stuffed animals, and photographs that may have been effected.
  • Make sure that furs and leather items dry separately and at room temperature.
  • Place aluminum foil or wood blocks between furniture and wet carpeting.
  • Remove upholstery and cushions for drying.
  • Remove any excess water by mopping or blotting until we arrive.

SERVPRO is ready for any size disaster. If your basement floods, call us at (606) 886-3826.