Recent Posts

Residents of Pike, Floyd, & Knott Counties --SERVPRO is attending this year’s Fire School in Pikeville!

9/1/2017 (Permalink)

Fire Damage Residents of Pike, Floyd, & Knott Counties --SERVPRO is attending this year’s Fire School in Pikeville! Pikeville Fire School will take place on Sept. 8,9, & 10th. SERVPRO will be there, and we are always here to help with fire, soot, and smoke damages.

First responders in our community go through different experiences to prepare them to provide their services to citizens. One of them being fire school for firefighters that occurs all over the state. For many years, SERVPRO® of Pike, Floyd, & Knott Counties has partnered with the Pikeville/ Pike fire school, and we are a vendor again this year during the three-day event. This year the event takes place on September 8,9, and 10th. It’s important for SERVPRO to partake in such an event since we clean up fire damages, so we know the risks involved. This event provides the training for firefighters to combat fires and help the community even more. We are so thankful for our first responders, and we look forward to participating in this event again for another year.

We hope a fire doesn’t happen in your home, but if it should call SERVPRO® of Pike, Floyd, & Knott Counties at (606) 886-3826 --to clean and restore fire, soot, or smoke damages.

Storm Watch 2017—Dorothy and Toto report for duty!

8/29/2017 (Permalink)

SERVPRO® of Pike, Floyd, & Knott Counties works 24/7 to make sure the local community is taken care of during a disaster. But, what happens when another community is in need and their local SERVPRO is overrun with so many calls they cannot possible take them all? SERVPRO’s from all over the U.S. step in to help!

 During their recent trip to Birmingham the Pike, Floyd, & Knott Counties SERVPRO team got to be in attendance when a Kansas City flood occurred. The Storm Team, run by Eric Greene, were ready and prepared to take care of Kansas City. They dispatched SERVPRO’s from all over to send their Storm Crews to the flood damaged areas.

Our motto is, and always will be, Here to Help! No matter the distance our Storm Team will travel to make your disaster “Like it never even happened.”

Residents of Pike, Floyd, & Knott Counties: You Wake Up in Water –What do you do next? 

8/29/2017 (Permalink)

A homeowner or business owner’s worst nightmare is waking up or walking into standing water. It’s a sure-fire way to ruin even the best of days. SERVPRO is here to help when water or flood damage occurs. We get there as quickly as we can, but until we arrive here are some steps you can take to make things go smoother:

  • Identify the source and stop the leaking or flooding.
  • Turn off the water source, if the leaking or flooding is coming from a burst pipe or water main.
  • Try to stop anymore leaking or flooding through roof’s or windows.
  • Move wet items to dry places.
  • Document the damage the best way you can and take photographs.

We hope this doesn’t happen to your home or business, but if it does, call us today at (606) 886-3826. We’ll make the disaster “Like it never even happened.”

How do I clean up a flooded basement?

8/29/2017 (Permalink)

One of the most common areas that flood in our homes are our basements. The water seeps in from different places and can ruin many beloved items. Typically, garages are near basements and can run into the same treatment. Water damage requires a professional to make sure you steer clear of possible mold damage. Here are some techniques you can use to make the process easier before we arrive:

  • Use wooden clothespins to hang up clothes, children’s stuffed animals, and photographs that may have been effected.
  • Make sure that furs and leather items dry separately and at room temperature.
  • Place aluminum foil or wood blocks between furniture and wet carpeting.
  • Remove upholstery and cushions for drying.
  • Remove any excess water by mopping or blotting until we arrive.

SERVPRO is ready for any size disaster. If your basement floods, call us at (606) 886-3826.

Mold—The Warning Signs: Residents of Pike, Floyd, & Knott Counties --What Should You Look For in your home or business?

8/18/2017 (Permalink)

Mold Remediation Mold—The Warning Signs: Residents of Pike, Floyd, & Knott Counties --What Should You Look For in your home or business? If mold got to you before this blog post did, call SERVPRO today!

There are over 100,000 forms of fungi that can turn into mold. Mold in excessive amounts may cause health issues or worse. When water gets into a part of your home or business, getting the water out before mold sets up is ideal. Here are the warning signs to look for if water has not been removed before the mold begins to grow:

-visible mold growth

-a strong or musty odor

-mold problems in the past

 If anyone in the area of Pike, Floyd, & Knott Counties are interested in us hosting a class on mold with one of your associations, call us today!

If you or someone you know has water damage that you suspect has turned into mold, give us a call at (606) 886-3826.

SERVPRO wants to keep your family safe --keep an eye out for mold!

8/15/2017 (Permalink)

Mold is one thing that is a huge health risk for children, the elderly, or anyone who suffers with respiratory problems.  If you think your home or business might have mold it’s important to contact us right away and get a solution. Mold can spread as fast as 48-72 hours after a water source damage has begun. This is what could allow allergens and irritants to arise and that is a health risk.  Sometimes you are unable to see the mold –if a strong musty odor is present, that might be an indication that mold could be behind drywall or under carpet. Suggestions on what to do:

  • Stay out of affected areas.
  • Turn off the HVAC system and all fans in the home.
  • Contact us at SERVPRO!

Some people think it’s best to handle the situation themselves. DON’T! Don’t touch or disturb the mold, because that only makes the problem worse. Do not add bleach or disinfectants on the mold. Here at SERVPRO we are trained to handle mold and mold growth, and we have the equipment to help your home or business.

It’s a bird, it’s a plane… no, It’s a newsletter!

8/1/2017 (Permalink)

Community It’s a bird, it’s a plane… no, It’s a newsletter! Join our newsletter now!

SERVPRO® of Pike, Floyd, & Knott Counties is bringing you the SERVPRO newsletter straight from the infamous Green Machine. We will be sending it out each Quarter, and it will be filled with all kinds of information that you won’t want to miss!

The Green Machine has been spotted all over our territories, and now, he’s bringing you a SERVPRO newsletter: he’ll include cleaning tips, industry information, blog postings, social media insights, and much more.

The cleaning tips section will include the industries best kept secrets on cleaning, household tips and tricks, and more.

The blog section will include our SERVPRO blogs written by trusted members of the SERVPRO team.

The social media insights will give you the inside scoop on contests, upcoming posts, and videos.

We’ve got plenty to add to our newsletter, but if there’s something you would like to see on a future edition, let us know by emailing us at kwhite@SERVPROofmrgl.com.

The Green Machine hopes to see you subscribed!

Sign up now!

Residents of Pike, Floyd, & Knott Counties: our CREW is hero-ready to help you!

8/1/2017 (Permalink)

Here at SERVPRO our Tech’s go through various levels of training. Our crews are not just thrown into this job not knowing how to handle the different situations that may occur.  They must go through several levels of trainings and on the job trainings. There are 4 levels of a crew technicians and 4 levels of crew chiefs. There are different levels of experience, training, and certification requirements. They are required to pass Crew Training, Fire Restoration, Water Restoration and Carpet and Upholstery Cleaning test --just to name a few.  SERVPRO is an approved IICRC Training School that offers year around classes in these categories, Fire Restoration, Water Restoration, Carpet Cleaning, Upholstery Cleaning and Applied Structural Drying. SERVPRO also has E-Learnings; this is our web based program that is designed to allow employees an ongoing self-paced training program. This includes video presentations and support materials that are followed by a knowledge test at the end of each module.

If you want a premier and certified restoration company with top notch technicians that are hero-ready, call SERVPRO® of Pike, Floyd, & Knott Counties today!

Mold Problems are no problem for SERVPRO® of Pike, Floyd, & Knott Counties!

7/26/2017 (Permalink)

Mold Remediation Mold Problems are no problem for SERVPRO® of Pike, Floyd, & Knott Counties! Residents of Pike, Floyd, & Knott Counties if you have mold growing or suspect mold in your homes, give us a call today!

Mold is one thing that is a huge health risk for children, the elderly, or anyone who suffers with respiratory problems.  If you think your home or business might have mold it’s important to contact us right away and get a solution. Mold can spread as fast as 48-72 hours after a water source damage has begun. This is what could allow allergens and irritants to arise and that is a health risk.  Sometimes you are unable to see the mold –if a strong musty odor is present, that might be an indication that mold could be behind drywall or under carpet. Suggestions on what to do:

  • Stay out of affected areas.
  • Turn off the HVAC system and all fans in the home.
  • Contact us at SERVPRO!

 Some people think it’s best to handle the situation themselves. DON’T! Don’t touch or disturb the mold, because that only makes the problem worse. Do not add bleach or disinfectants on the mold. Here at SERVPRO we are trained to handle mold and mold growth, and we have the equipment to help your home or business.

There’s clean and then there’s SERVPRO Clean!

7/21/2017 (Permalink)

Cleaning There’s clean and then there’s SERVPRO Clean! For carpet cleaning, deodorization, and more: call SERVPRO today!

Summer is the time for vacation, pool days, and spending time with your family. There’s one thing no one wants to be stuck inside doing on these glorious summer days: cleaning. Did you know that SERVPRO is not only a premier specialist in fire, water, and mold cleanup – but has a variety of carpet cleaning services available. We have crew with the top training and state-of-the-art professional equipment that does a top job. SERVPRO offers different carpet care options depending on the soil level of your carpet, so there’s an option for everyone. We know stains, and we will take time to explain:

  • soil protection benefits
  • the increase of good indoor air quality with a clean carpet
  • the positive effects of frequent vacuuming on your carpet’s appearance

Another aspect to keep in mind is if you’re selling or buying a home. Real estate agents call SERVPRO to handle:

  • air duct cleanings
  • carpet and upholstery, drapes, and blinds
  • odor identification
  • deodorization

Residents and real estate agents of Pike, Floyd, & Knott Counties don’t let your house or business go without a SERVPRO clean treatment!