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When Storms Hit

11/27/2023 (Permalink)

faster to any size disaster SERVPRO banner When storms hit there's no need to fear. SERVPRO is ready to help!

When Storms or Floods hit Pike county, Floyd county or Knott county SERVPRO is ready!

Our highly trained crews are ready to respond 24/7 to storm or flood damage. SERVPRO of PFK specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Fastest Response Time
Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms
When storms hit Pike, Floyd or Knott counties, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of over 2,000 franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (606) 886-3826.

Pike, Floyd & Knott counties Smoke and Soot Cleanup

10/17/2023 (Permalink)

SERVPRO ad smoke & soot SERVPRO team members are specially trained in methods that effectively remove extensive smoke and soot residues.

Smoke and Soot Damage Can Cause a Pervasive Odor in Your Home

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.

Smoke and soot facts:
Hot smoke migrates to cooler areas and upper levels of a structure.
Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Pike, Floyd & Knott county will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting.

Here is some additional information:

  • Wet Smoke – Plastic and Rubber
    Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.
  • Dry Smoke – Paper and Wood
    Fast burning, high temperatures, heat rises therefore smoke rises.
  • Protein Fire Residue – Produced by evaporation of material rather than from a fire
    Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today (606) 886-3826

Is your home making you sick?

9/5/2023 (Permalink)

The Dangers of Dirty Air Ducts..
If you’re experiencing allergies or asthma symptoms, it’s time to have your air ducts cleaned. In fact, according to the EPA, dirty air ducts are one of the top five sources of indoor air pollution. Dust, dirt, and other allergens can accumulate in your air ducts over time, and this can cause all types of health problems; including allergies, asthma, respiratory infections, sneezing, coughing, and watery eyes. If you or someone in your family has asthma, dirty air ducts can be a trigger for an asthma attack.
Not sure your ducts are dirty? There are a few things you can do to check. First, look for any visible dirt or dust buildup on the outside of your vents. This will be the easiest sign to notice. You should also be on the lookout for any unpleasant/ musty odors comin from your vents. As this is often a sign of mold or mildew growth in your air ducts.
If you suspect that your air ducts are dirty, the best thing to do is to have them professionally cleaned. This will ensure that all of the dirt, dust, and allergens are removed from your vents and that your home is once again safe and healthy to live in. SERVPRO professional air duct cleaning services can quickly and easily clean your vents and get rid of all the dirt, dust, and allergens that have built up over time. This will leave your home feeling clean and fresh and will help you and your whole family breathe easier.
If you have any questions or would like more information about our services, please feel free to contact us. We are always happy to help!

Learn from Smokey

9/1/2023 (Permalink)

Wildfires are always burning somewhere in the United States. Dedicated men and women endure exhausting work, harsh living conditions, and long separations from friends and family to protect you and our nation's natural resources from the impacts of unwanted wildfires. The work of wildland firefighters benefits us all!

Help protect your home and stop the spread of wildland fires by following these eight steps.

1. Keep flammable objects (lawn mowers, oil or gas cans, propane tanks and wood piles) at least 30 feet away from the home at all times. Move flammables, such as lawn furniture and toys, during wildfire activity.

2. Keep roofs, gutters, decks and patios clear of leaves, pine needles or other flammables at all times.

3. Remove flammable mulch and vegetation within 5 feet of the home and replace with nonflammable material.

4. Remove tree or shrub branches that overhang within 10 feet of your house, roof or chimney.

5. Keep lawns watered and mowed, or if water-conserving, make sure debris is removed within 30 feet of home.

6. Trim tree limbs 10 feet above the ground (these are called ladder fuels).

7. Install 1/8-inch metal mesh screens over vents and under decks to prevent ember intrusion.

8. Go to or to learn more about how to prepare your home for wildfire.

Make sure to always remember Smokey's Five Rules of Wildfire Prevention!

  • Only you can prevent wildfires
  • Always be careful with fire
  •  Never play with matches or lighters
  •  Always watch your campfire
  •  Make sure your campfire is completely out before leaving it

Here or there, near or far!

9/1/2023 (Permalink)

SERVPRO van Just one of our fleet of vehicles! We're always ready to help.

Here or there, near or far! SERVPRO® of Pike, Floyd, & Knott Counties has been a proud member of the SERVPRO National Storm Response Team since 2008.  Since that time, our team has worked in 25 states in over 50 natural disaster events to help our neighbors during their times of need.  Our staff is ready at a moment’s notice to assist those in need whether they be next door or across the country.  We have an expanded inventory of equipment and tools on hand at all times in order to respond to any storm need that may arise.  If you or someone you know is affected by a storm event, call us at SERVPRO® of Pike, Floyd, & Knott Counties and let our storm response team help them and their community get back to normal.   

Mold is Everywhere

8/16/2023 (Permalink)

before & after mold gutting This entire house was damaged by mold. This is the before and after of the living space on the first floor. SERVPRO crew was there to help!

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. 

Consider the following mold facts:
Mold is present almost everywhere, indoors and outdoors.
? Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
? Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce health effects.
? Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
? Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
? Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.
If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.
If You See Signs of Mold, Call Us Today!
1 (606) 886-3826

Severe Weather Ready!

8/16/2023 (Permalink)

Emergency Preparation Items Severe Weather can happen anywhere & anytime. Make sure you are prepared!

Disaster can strike anywhere at anytime! That's exactly why here at SERVPRO we're open 24 hours a day, everyday of the year, ready to help you. With our Emergency Ready Profiles we can stay one step ahead of destruction and be prepared for anything that may come your way. No one plans for a disaster, but you can plan to be "Ready for whatever happens." Another great way to get yourself ready for emergencies is to build a disaster ready bag. Items to place in your kit include;

  •  Water
    One gallon, per person, per day, for three days. Keep in air-tight, plastic containers that are easy to access.
  •  Food
    Three-day supply of non-perishable foods. Don’t forget food for your pets! Consider finding an emergency food guide for Eating and Cooking When the Power Goes Out.
  •  First Aid
    In an emergency, you or a family member may be injured. An adequate First Aid kit can keep a minor injury from turning major. You may want to take a basic first aid class though the Red Cross or online through the National Safety Council. Basic First Aid Items in Your Kit should include:
    • Sterile gloves
    • Sterile dressings
    • Soap and antibiotic towelettes
    • Antibiotic ointment
    • Adhesive bandages in a variety of sizes
    • Eye wash solution
    • Thermometer
    • Prescription medications you take every day
    • Prescribed medical supplies such as glucose and blood pressure monitoring equipment and supplies
    • First Aid book
    • Non-prescription drugs (aspirin or non-aspirin pain reliever, anti-diarrhea medication, antacid)
  •  Sanitation
    Adequate sanitation is a significant environmental concern after a disaster. When sewer pipes are damaged or the sanitation system goes off-line, entire communities, including people and habitats are at risk. Be prepared to take care of your waste for the same period of time as you’ve prepared food and water.
    • Toilet paper
    • Soap
    • Feminine supplies
    • Plastic garbage bags & ties
    • Plastic bucket with tight lid
    • Chlorine bleach
    • Supplies for pet waste
  •  Tools & Supplies
    What you need can vary greatly based on where you live, the type of disaster you expect and your family unit. Talk with your family about items they wouldn’t want to be without in an emergency. Here are some basic items that most people will need in a disaster:
    • Wrench to turn off gas and water lines
    • Cups, plates and utensils
    • Light source
    • Radio (get one that is USB powered or buy a battery-operated radio and extra batteries)
    • Manual can opener or a utility knife
    • Small fire extinguisher
    • Pliers
    • Duct tape
    • Matches in a waterproof container
    • Plastic storage container to keep everything in one place

Emergency Plan of Action

2/23/2022 (Permalink)

Preparing for a disaster is a lot like preparing for everyday life: planning is key! When getting ready for a long day on the job, you don't want to wake up scrambling to find all of your necessary items. The same goes for disaster preparation! Having an emergency plan to review will make it that much easier to stay safe and prepared for any disaster.

Emergencies can occur unexpectedly, no matter your location! Disasters like flooding, earthquakes, fires, tornadoes, power outages, and water line breaks can affect huge populations for days to weeks at a time. The more prepared you are for these situations, the more confident you'll feel when they occur.

Being prepared is crucial to staying safe through any size disaster. If you haven't already developed a plan of action for your home and loved ones, the time to make one is now! Lucky for you, we at SERVPRO® offer emergency readiness profiles (ERPs) to keep your home or business safe and prepared when you need it most. Contact SERVPRO® of Pike, Floyd, and Knott Counties today at (606) 886-3826 to start creating your personal plan of action as well as your ERP!

Basement Flooding Fiasco

2/23/2022 (Permalink)

When we experience periods of heavy rain like we are expected to get this upcoming week, there's always the possibility of flooding, especially in basements. Flooded basements often happen during storm season or a simple rainy day that lasts a little too long.

We know how frustrating it can be to come home to a flooded basement and that's why we want the cleanup process to be as easy as possible! Until we arrive on the scene, here are a few helpful hints you can use to make the situation easier on you and your home:

  • Remove all upholstery, cushions, and clothes for proper drying.
  • Hang upholstery, clothes, cloth toys, photographs, or important documents that were affected with wooden clothespins.
  • Dry all leather and fur separately at room temperature.
  • Attempt to remove excess water by blotting or mopping until we arrive.
  • Use wooden blocks or aluminum foil between any furniture and wet carpet.

The professionals here at SERVPRO® of Pike, Floyd, and Knott Counties are prepared for any disaster, big or small. If you experience flooding in your home or business, don't sweat it! Call us today at (606) 886-3826 and we will make your damage "Like it never even happened."

Water Damaged Drywall

2/22/2022 (Permalink)

Protecting the walls that protect YOU!

When water damage occurs, most customers worry about how things like their flooring or personal contents will be impacted. While we too believe those are important things to consider, make sure to keep your drywall in mind! The drywall in your home is a crucial part of keeping your property water-damage-free.

In regards to durability, drywall is fairly tough as long as you keep it dry. When water is introduced, it has the ability to soak up all excess due to its porosity. This can cause big problems for your home or business. If the areas impacted by water are not properly mitigated, they are more likely to experience mold growth which means more problems for you and your property.

That's why the trained technicians are here at SERVPRO® of Pike, Floyd, and Knott Counties to handle all of your tough situations! Our professionals know what to look for and how to identify any hidden water damage the average eye may not be able to see.

Don't leave your property at risk for damage! Be sure to deal with all of your water damages quickly and effectively by using our team of professionals here at SERVPRO®.