Recent Posts

SERVPRO® of Pike, Floyd, & Knott Counties take on the Women's Business Symposium 2018

3/8/2018 (Permalink)

Community SERVPRO® of Pike, Floyd, & Knott Counties take on the Women's Business Symposium 2018 Marketing Manager Ashley and Marketing Coordinator Kelsey take on the WBS 2018!!

Last week, our Marketing Manager Ashley Kovaleski and Marketing Coordinator Kelsey White drove to Pikeville, Kentucky to meet with some of the best and the brightest women around. 

The day began with networking and meeting many different women in a variety of fields. They got to speak personally with these women to see what their concerns in business were and what they could do to improve women in business in the future. 

They had a few breakout sessions and then they all come together to hear Ameila Mimi Brown (a TV personality, life coach, and public speaker) on how to motivate yourself in life. She mentioned a variety of topics, and the team enjoyed hearing her speak on issues important to women and men alike. 

They can't wait for next year! 

SERVPRO® of Pike, Floyd, & Knott Counties named Kentucky Franchise of the Year!

3/7/2018 (Permalink)

General SERVPRO® of Pike, Floyd, & Knott Counties named Kentucky Franchise of the Year! In this photo, the owners: Mike Parsons, Julie Roberts, and Tony Roberts accept the award for the 2017 Kentucky SERVPRO Franchise of the Year!

This week, our owners traveled to Gatlinburg, Tennessee for a SERVPRO conference. At the conference, they were named the 2017 Kentucky SERVPRO Franchise of the Year! There are over 25 SERVPRO’s throughout Kentucky so to be named the top tier was an extreme honor.

Our team worked through storms and burst pipes working long hours to bring our customers the best service possible. We have a dedicated team of office, production, and marketing members that work tirelessly throughout the year to make our franchise shine!

Our owners were congratulated by the other SERVPRO’s franchises at the meeting, and they were grateful to have won such a prestigious honor from the best in the business!

Here at SERVPRO we want to make your disaster “Like it never even happened.” Remember, we are Here to Help 24/7/365!

We Clean What? Mold Edition

3/5/2018 (Permalink)

Mold Remediation We Clean What? Mold Edition Residents of Pikeville, Prestonsburg, Belfry, and Hindman: this photo is a real customer who's business had mold damage in his car.

As a homeowner or business owner it's already upsetting to see mold growth and even more upsetting when you think about how to get rid of it. This situation always feels frustrating, impossible, and most of all unsafe. And if that's not enough, if moisture or water builds up in your vehicle --mold can grow there as well! SERVPRO® of Pike, Floyd, & Knott Counties is here to help clean that too! 

We are the mold specialists you need! We have special products and technicians who know just how to clean any mold in your home, business, or vehicle. We have a special products lab in our corporate offices where our one of a kind products are created. We have products that are made especially for our local customers. 

We are here to help!

Flooding in Pike, Floyd, & Knott Counties: Safety Tips

2/23/2018 (Permalink)

Water Damage Flooding in Pike, Floyd, & Knott Counties: Safety Tips Water and flooding can cause serious damage in your home. Call SERVPRO® of Pike, Floyd, & Knott Counties: we're open 24/7!

Residents of Pikeville, Prestonsburg, Hindman, and Martin –recently the Eastern Kentucky area has experienced high volumes of flooding and water damage. SERVPRO® of Pike, Floyd, & Knott Counties is here to help with any water or flood damage that occurs in your area. Until help arrives here are some tips from FEMA on the what, where, and when of floods.

What: Flooding can occur in only a few inches of water or reach the rooftop of a house.

Where: It can happen anywhere, but especially near low-lying areas

When: Flooding can happen in any season but check your local weather stations for times that your area is at a greater risk!

Check out our other blogs for other water damage tips! The first rule of any kind of weather damage is get to safety! We thank all of the first responders and community involvement for all they've done for the area during this flooding season!

Here are Some Ways to Avoid Bursting Pipers this Winter Season!

1/5/2018 (Permalink)

Water Damage Here are Some Ways to Avoid Bursting Pipers this Winter Season! Water damage is inevitable at some point, but follow these tips to make it less likely in your home!

Whether you’re in Pikeville, Prestonsburg, Hindman, Inez, or Belfry –bursting pipes come hand-in-hand with this bitterly cold weather.  It’s never fun to come home to water damage steadily climbing the walls with your beloved items floating in your living room. We’re here to help and bring you tips on how to prevent those bursting pipes and potentially save you a ton in damages.

Follow these tips:

  1. Leave a stream of water running, if the temps are going to be below freezing.
  2. Open cupboards and doors in the kitchen and bathrooms, especially those on the ends of the house.
  3. Shut off and drain water systems, if you’ll be gone from your house for several days at a time.

We hope you don’t need us, but if you do –don’t hesitate to call us at (606) 886-3826. We are here to make your winter weather damage “Like it never even happened.”

In case of Frozen Pipes: SERVPRO® of Pike, Floyd, & Knott brings you more tips!

1/5/2018 (Permalink)

Last time, we brought you tips on how to prevent frozen pipes. But, in some cases your pipes may have frozen already or they freeze in the future. We are bringing you some helpful hints on how to help with frozen pipes.

In case of frozen pipes in your home:

  • Keep the faucet dripping, even if no water is streaming.
  • Apply heat to the frozen area. Try a heating pad or hair dryer.
  • Apply heat until water is restored.
  • If you still can’t get it running again, call a licensed plumber.

If these tips don’t work, and your pipes burst –call SERVPRO® of Pike, Floyd, & Knott Counties. We’re here to help 24/7! We’ll make those water damages from a burst pipe “Like it never even happened.”

Commercial Priority Heroes

12/19/2017 (Permalink)

Picture this: You come into the office one cold, bitter, January morning to find that a large water line has burst. You now have 10,000 square feet of your property under 3 inches of water.

First, do not panic. SERVPRO® of Pike, Floyd, & Knott Counties is here to help. No matter the size of your water or fire damage: we will be here to help! We can set up and provide initial services to get you back in business.

One of our Priority Responders will get to you quickly to establish how many crews, what equipment, and what vehicles are required. They will begin coordinating our resources to mobilize our crews and that makes SERVPRO® Pike, Floyd, & Knott Counties. Faster to any size disaster.

Your Priority Responder: What Makes Them Valuable?

12/14/2017 (Permalink)

Commercial Your Priority Responder: What Makes Them Valuable? Belfry, Inez, Hindman, Paintsville, Pikeville, and Prestonsburg: winter is approaching, and SERVPRO is here to help!

A priority responder (PR) is one of the most critical resources for a commercial fire or water loss. Their goal and purpose for such an event include:

  • getting an emergency action plan agreed upon
  • being there in our customers time of need
  • helping with started emergency services

At SERVPRO® of Pike, Floyd, & Knott Counties, we pride ourselves on providing trained and skilled PR who are strong communicators, sensitive to the needs of others, and resourceful. In your facilities time of need, their goal is to think fast, anticipate problems, and deliver need based solutions.

Remember, as winter approaches and pipes begin to freeze, heating fires occur, and roofs collapse under the weight of snow --you are our priority, and we will be here to respond!

Tag a Veteran Contest from SERVPRO® of Pike, Floyd, & Knott Counties

11/22/2017 (Permalink)

Community Tag a Veteran Contest from SERVPRO® of Pike, Floyd, & Knott Counties Our winner Josh Miller with his turkey! Thank you again for your service Josh!

Veteran's Day is a time to celebrate and honor those have served in the past, present, and future. Our veteran's are important to us, and we thank every single one who has served.

SERVPRO® of Pike, Floyd, & Knott Counties held a Facebook contest for our customers to tag a veteran they know, and then we chose one to receive a free turkey! We had several people participate in this local contest. Our winner for the contest was a Prestonsburg resident Josh Miller! He got a 17 lb. frozen turkey delivered by our commercial marketing representative Amber Middleton. 

SERVPRO loves to help the community and participate in giving to the local customers! And remember, we are here to help with your fire and water restoration needs!

What to Do When a Fire Occurs on Thanksgiving Until Help Arrives

11/13/2017 (Permalink)

Fire Damage What to Do When a Fire Occurs on Thanksgiving Until Help Arrives Fire, soot, and smoke damage in the Prestonsburg, Pikeville, Hindman, Martin, or Elkhorn City area: call us today!

SERVPRO® of Pike, Floyd, & Knott Counties wants to keep you and your family safe for the holiday season. We know that during one of the busiest cooking days of the year it’s easy to get distracted. If a fire does occur in your home, here’s what you can do until help arrives:

  • Limit movement in the home so you don’t spread soot
  • Place cleans towels over high traffic areas and upholstery
  • Place aluminum foil between furniture legs and wet carpet
  • Coat chrome faucets and trim with petroleum jelly or oil

We hope these tips help you and your beloved home items stay safe until help arrives. SERVPRO is a highly trained professional team of restoration specialists who can make your fire, soot, and smoke damage “Like it never even happened.”